When your customers return merchandise, they receive their instant refund payment in their bank account with a minor deduction.
You are later invoiced for the refund with no additional charge.
See our Return Reimbursement Program to replenish costs associated with the return process
At time of drop shipping
Description: This option allows the customer to receive the refund prior to the retailer's approval of the return request. The customer can receive the refund as soon as they ship the merchandise
Shares the tracking information with Apace
By adding the tracking number in Apace or uploading a copy of the shipping label
Provides basic credit information to Apace
Light credit check which does not affect credit score
Gets an instant refund in their bank
Minor customer deduction
At time of retailer's approval
Description: This option allows for the customer to receive the refund once the retailer has approved the return request. The customer can expect the refund instantly rather than waiting 5-14 business days
Requests instant refund through Apace
On the merchants website or via an email link
Provides basic information to Apace
No credit check or screening needed
Gets an instant refund in their bank
Minor customer deduction
By enabling the Return Reimbursement Program (RRP) option with Apace you can replenish up to 2% of every return cost.
Customers who opt-in to Apace instant refunds, will generate a reimbursement payment to the retailer associated with that specific return.
Get startedApace offers a simple plug-and-play integration with a detailed developers documentation and full sandbox environment.
Work with Apace to implement the Most Innovative Solution in eCommerce Payments. Empower all of your Customers to receive Early or Instant Refunds on all eligible returns.
Referral Partnership: Referral arrangements are designed so you can empower your network with the Apace Refunds solution. Know a retailer who would benefit from 24% Increased Revenue or 30% Cash Flow Improvement? This Partnership is the best fit for you.
Marketplace Solution: Marketplace relationships are formed to create a seamless solution for your greater vendor ecosystem. This can range from a "Technology Marketplace Listing" to a "Feature Co-Marketing Relationship".
Connect with our Head of Channel Partnerships to Learn More“We see many customers having to cancel / rebook their travel plans due to unforeseen circumstances. Customers spend large sums of money on their vacations and travel experiences so when they have to cancel, many customers have to wait until their refunds hit their account, which can prolong the rebooking, sometimes by two weeks or much more!
Apace has been a game-changing solution for our customers to be able to get their money back or rebook their trips, INSTANTLY..”